canvas policies
​Please know that I value your business and hope everyone understands that as an artist and service provider I have deemed it necessary to lay out and enforce certain policies and procedures.
After extensive research I have set the following industry standard policies into place.
While I am empathetic to the fact that things can come up. As a small business owner I must enforce policies that protect my demand of time, business, and most importantly my guests time.
Thank you for your understanding!
cancellation policy
While I understand that things come up, to ensure a smooth experience for all my guests, I kindly ask for at least 48 hours' notice for cancellations or rescheduling. Cancellations within 24 hours of the appointment will incur a fee of 100% of the scheduled service, as it’s challenging to fill the time on short notice. Thank you for your understanding and respect for this policy!
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same day cancellation/no show
Appointments canceled within 24 hours or missed entirely will be charged 100% of the service cost, as these last-minute changes cannot be filled.
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late policy
Guests who are late will need to be flexible about what can be offered during their time window. With a late start, we might need to adjust our service or reschedule your service to ensure you receive a quality service.
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rescheduling policy
Guests who arrive late to their reservation or make it a continued habit of rescheduling just before the cancellation window will be required to confirm their credit card on file and a 50% (non-refundable) deposit will be required to book your next reservation.
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no kids
As your stylist, I’m dedicated to creating a luxury, relaxing experience just for you. My salon space is a child-free environment so you can fully unwind. With sharp tools, hot styling equipment, and chemicals around, it’s also not the safest place for little ones. Even when kids bring things to entertain themselves, they often need attention that can slow down your service. Thank you for helping me keep this space calm and focused on your well-deserved pampering.